WhatsApp Messages Not Sending: How to Fix It
Your messages sit with a clock icon or a single grey tick and never reach the other person.
Try these in order
- Check you're actually online Open a website in your browser to confirm your Wi-Fi or mobile data is working (WhatsApp Help Center).
- Update WhatsApp Install the latest version from your app store — old versions cause sending problems (WhatsApp Help Center).
- Restart your phone Switch it off, wait about 30 seconds, and switch it back on (WhatsApp Help Center).
- Update your phone's operating system An out-of-date system can break WhatsApp's connection (WhatsApp Help Center).
- Confirm your number is verified If you never finished the verification step, messages won't go out (WhatsApp Help Center).
- Save the contact in full international format Include the country code, with no leading zeros, or the message may never reach them (WhatsApp Help Center).
- Try a different network Office, campus and hotel Wi-Fi sometimes blocks WhatsApp — switch to another Wi-Fi network or a personal hotspot (WhatsApp Help Center).
Still stuck? If you're using WhatsApp on a computer, log out of WhatsApp Web and back in, clear your browser cache and cookies, or reinstall the desktop app (WhatsApp Help Center).
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