WhatsApp

WhatsApp Status Not Updating: How to Fix It

You can't see a contact's WhatsApp Status, your own status views aren't showing, or a status you were mentioned in is missing.

What exactly is happening?

Try these in order

  1. Save each other as contacts. You usually need to be in each other's contacts to see status updates. Check numbers are saved in full international format (WhatsApp Help).
  2. Ask them to check their status privacy. They may have limited who can see their status — you might not be in their audience (WhatsApp Help).
  3. Turn on read receipts to see views. Read receipts must be on for both you and the viewer to see who viewed a status (WhatsApp Help).
  4. Check whether you blocked them. You won't see status updates from people you've blocked (WhatsApp Help).
  5. Remember statuses expire. A status only lasts 24 hours, and the person may have deleted it (WhatsApp Help).
  6. Restart and update WhatsApp, and make sure you have a strong connection (WhatsApp Help).
Still stuck? If you use more than one WhatsApp account, make sure you're on the number your contacts saved for you (WhatsApp Help).
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