PayPal Account Permanently Limited: How to Fix It
PayPal has limited your account, and you can't send or withdraw money.
What exactly is happening?
Try these in order
- Read the email PayPal sent. It explains why your account was limited (PayPal Help).
- Open the Resolution Center. Or click the bell icon at the top of your Dashboard to see the details and any steps to complete (PayPal Help).
- Upload what PayPal asks for. Usually proof of identity, like a driver's license, through your Notifications Center (PayPal Help).
- Check your email after you submit. PayPal may ask for more information, or may still be reviewing what you sent (PayPal Help).
- Rule out a phishing email. If you got a 'limited' email but see nothing in the Resolution Center, forward it to phishing@paypal.com and delete it (PayPal Help).
- Change your password if you clicked any links in a suspicious email (PayPal Help).
Still stuck? PayPal says customer service generally can't remove a limitation over the phone — complete the steps and wait for PayPal to contact you (PayPal Help).
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